Reference

How tkbaaj Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your tkbaaj account, how we store it, and what choices you have over it.

Account data protectionbKash, Nagad, Rocket transaction privacyNo third-party data sellingYour right to access or delete dataSecure account sessions
tkbaaj How tkbaaj Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply technical safeguards across your tkbaaj account to keep your personal data secure. SSL encryption covers all data in transit, and account sessions require re-authentication when your device changes or your session expires. Here is how we handle the four areas that matter most to you.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your payment method preference, such as bKash or Nagad. You can manage cookie settings in your browser at any time.

Account Security Practices

Your account is protected by password authentication and OTP verification on login. We do not share your credentials with third parties and we never ask for your bKash or Rocket PIN.

Data Retention Period

We hold your account data for as long as your account is active and for the period required by applicable rules in your eligible region. After that, records are deleted or anonymised.

Requesting Changes to Your Data

You can request to view, correct or delete your personal data by contacting support through live chat or email. We verify your identity before acting on any data request.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct it, or raise a concern about how we handle your information, you can reach our support team through any of the channels below. Response times vary; we aim to handle data-related requests within a reasonable period. Availability depends on local law and eligible regions.

Team online

Live Chat

Start a live chat session from your account dashboard — this is the fastest way to raise a privacy question or data-access request.

Email Support

Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record quickly.

Account Help Centre

Log in and navigate to Account Settings, then Help, to submit a formal data request or report a data concern directly from your profile.

Common Questions About Your Privacy on tkbaaj

These are the questions we hear most often about how your data is handled on your account. If your question is not covered here, reach out via live chat or email.

We collect your name, contact details and chosen payment method — bKash, Nagad or Rocket — plus device and session data to keep your account secure across logins.

Transaction references are shared only with the payment processor — bKash, Nagad or Rocket — to complete your transfer. We do not share payment data with unrelated third parties.

Log in, go to Account Settings, then Help, and submit a data-access request. Alternatively, contact support by live chat or email with your registered account details.

Yes. Submit a deletion request through support. We will process it within the period allowed by applicable rules, after verifying your identity. Some records may be retained where local law requires it.

We use session cookies to maintain your login and functional cookies to remember your preferred payment method. You can clear or block cookies through your mobile browser settings at any time.

Reach our support team via live chat or email. For unresolved concerns, you may also contact the relevant data authority in your eligible region, depending on local law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.